CamaleoDelete my data
How to erase your Camaleo – Fitness & Nutrition data, what is deleted, what is kept and for how long. You do not have to give a reason.
Delete your account and all its data
Settings → My account → Delete my account. You confirm with your password, or with Google or Apple if that is how you sign in. It takes effect immediately.
Sign in at camaleo.app/account, then “Delete my account”. It takes effect immediately.
Write to hello@camaleo.app from your account’s address asking for its deletion. We do it within 30 days at most, and confirm it to you.
Deleting your account does not cancel your Camaleo Pro subscription: it is managed in Google Play or the App Store (Subscriptions), where you can cancel it at any time.
What is deleted
- Your account: email address, username, password, Google and Apple sign-ins.
- Your synced profile and log: scans and their results, meals, workouts, weigh-ins, activities, hydration, fridge, meal plans, shopping lists.
- Your backed-up photos: scans, meals and unpublished recipes.
- Your published recipes and their photos, your comments and your likes.
- Messages you sent through “Give my feedback”.
What is kept, and for how long
- Our backups: a copy may remain there for up to 30 days, then it is erased automatically.
- Purchase history, for accounting: amount, date and product, detached from your account — nothing links them to you any more. Kept for 10 years, as the law requires.
- What is on your phone: the app keeps its data there until you erase it (see below) or uninstall the app.
Erase only part of it, and keep your account
Settings → My account → Reset my account: profile, scans, meals, workouts, weigh-ins, activities, photos, meal plans and lists are erased online and on the phone. Your account, published recipes and comments remain.
A meal, a workout, a scan or a recipe can be deleted one by one, from its page in the app.
Settings → Erase my data from this device. What is synced with your account stays online.
What we never hold
- Your health information (pregnancy, medical follow-up…) and your steps: they never leave your phone.
- Without an account: none of your log. Everything stays on your phone, apart from the photo sent for analysis while the estimate is produced.